Last updated: 16 October 2026. This policy explains how Silver Eggs, operated from National Poultry Farm, Nasirabad, Ajmer (Rajasthan), handles personal information collected through silvereggs.in and related services.
1. Information we collect
When you contact us, request egg delivery, register an account or place an order, we may collect your name, mobile number, optional email address, delivery address, PIN code, order details, business details and messages. For account security we store protected passwords, verification status and relevant login or OTP activity. We may also receive transaction references and payment status from our payment provider; we do not request your card PIN, UPI PIN or complete card details.
2. How we use your information
- To respond to enquiries and contact potential customers, suppliers, dealers and partners.
- To assess serviceability, confirm availability, arrange fulfilment, issue payment updates and provide support.
- To create and secure customer accounts and verify mobile numbers or email addresses where enabled.
- To prevent fraudulent or automated requests, investigate issues and maintain records required for our operations.
- To improve our website and, where applicable, measure advertising with your privacy choices respected.
3. Service providers and disclosures
Only information needed for the service may be shared with authorised delivery teams and relevant service providers, which can include Cashfree for online payments, APITxT for OTP delivery, Brevo for transactional email, and analytics or advertising services where configured and permitted. Our employees and partners are expected to handle information only for legitimate business purposes. We do not sell customers' personal information.
4. Cookies and analytics
Essential cookies help with account sessions, the shopping cart and security. Optional analytics and advertising tracking may operate according to the choices offered on the website. You can review Privacy preferences when that control is available. Browser cookie settings may also affect the website.
5. Email and mobile verification
Mobile and email verification may be used to protect accounts and ensure important messages reach the intended person. Supplying an email address does not itself confirm that it has been verified. Do not share your OTP or account password with anyone.
6. Retention and security
We keep information only for as long as reasonably needed for enquiries, transactions, support, security, accounting and applicable legal requirements. We use technical and organisational safeguards, but no internet system can guarantee absolute security.
7. Your requests and choices
To ask about your records, request a correction, withdraw optional communication consent or raise a privacy concern, contact silvereggsindia@gmail.com or call +91-98290-77765. Requests may require identity verification, and some records may need to be retained where required by law.
8. Changes to this policy
We may update this notice as our services and legal requirements evolve. The latest published version will appear at this address.